Contact Us

Need help, have questions, or want to report an issue? Our support team is here to assist you with ChatIwI.

24/7 Support Quick Response Multilingual

We typically respond within 24 hours. For urgent matters, please mention "URGENT" in your subject line.

Get in Touch

We're here to help! Whether you have questions, need support, or want to provide feedback, we'd love to hear from you.

Response Times

General Inquiries: 24-48 hours
Technical Issues: 12-24 hours
Security Concerns: 2-6 hours
Abuse Reports: 2-6 hours
Partnership Inquiries: 3-5 business days

Direct Email

General Support:
admin@chatiwi.com

Privacy Concerns:
privacy@chatiwi.com

Security Issues:
security@chatiwi.com

Abuse Reports:
abuse@chatiwi.com

Before You Contact

Save time by checking these resources first:

Report Urgent Issues

If you're experiencing any of these issues, please contact us immediately:

Harassment or threats
Inappropriate content or behavior
Privacy or security breaches
Suspected malicious activity

Spam or phishing attempts
Unauthorized access to accounts
Technical issues preventing access
Violations of terms of service

Report Urgent Issue

Privacy Notice

When you contact us, we collect and process the following information:

Contact Information: Email address and optional name
Message Content: Your inquiry, feedback, or report
Technical Data: IP address, browser type, and timestamp (for security)

This information is used solely to:

Respond to your inquiry or resolve your issue
Improve our service based on your feedback
Investigate and prevent abuse or security issues

We never share your contact information with third parties and delete inquiries after resolution. For more details, see our Privacy Policy.