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Privacy Policy

Last Updated: January 29, 2025

Our Privacy Commitment

At ChatIwI, we are committed to protecting your privacy and ensuring your anonymous chat experience remains secure. This Privacy Policy explains how we handle information when you use our service.

Privacy First Approach

ChatIwI is designed with privacy as the core principle. We minimize data collection, use end-to-end encryption, and never store your conversations. Your anonymity and privacy are our top priorities.

1. Information We Do NOT Collect

ChatIwI follows a data minimization approach. We explicitly do NOT collect or store:

  • Personal Information: No names, email addresses, phone numbers, or addresses
  • Chat Messages: All conversations are end-to-end encrypted and not stored
  • IP Addresses: We do not log or retain IP addresses
  • Device Information: No device fingerprinting or detailed device data
  • Location Data: No precise location tracking
  • Browsing Behavior: No tracking cookies or behavioral analytics
  • Social Media Profiles: No integration with social platforms
  • Contact Lists: We never access your contacts

2. Minimal Data We Process

To provide our chat service, we temporarily process the following minimal data:

2.1 Session Data (Temporary)
  • Username: Your chosen temporary username (not linked to real identity)
  • Age Range: Your selected age for matching purposes
  • Gender: Your selected gender preference
  • General Location: Country/region for regional matching only
  • Session Status: Whether you're actively chatting (for matching)

All session data is automatically deleted when you close your browser or end your session.

2.2 Technical Data (Temporary)
  • Connection Metadata: Minimal technical data required for message routing
  • Encryption Keys: Temporary keys for end-to-end encryption (stored locally on your device)
  • Error Logs: Anonymous technical errors for service improvement (no personal data)

Technical data is processed in memory only and not permanently stored.

3. How We Use Data

The minimal data we temporarily process is used solely for:

  • Chat Matching: Connecting you with compatible chat partners
  • Message Delivery: Routing encrypted messages between users
  • Service Operation: Maintaining platform functionality and performance
  • Security: Preventing abuse and maintaining a safe environment
  • Technical Support: Debugging connection issues (without accessing content)

4. End-to-End Encryption

How Our Encryption Works
  • AES-256 Encryption: Military-grade encryption for all messages
  • Client-Side Encryption: Messages are encrypted on your device before transmission
  • Unique Keys: Each conversation uses unique encryption keys
  • Perfect Forward Secrecy: Past conversations remain secure even if keys are compromised
  • Zero Knowledge: ChatIwI servers cannot decrypt your messages
  • Automatic Deletion: Encrypted messages are deleted after delivery

5. Data Sharing and Third Parties

We do NOT share any data with third parties. Specifically:

  • No Advertisers: We don't sell data to advertising companies
  • No Data Brokers: We don't work with data collection services
  • No Analytics Services: We don't use third-party analytics that collect personal data
  • No Social Media Integration: No data sharing with social platforms
  • No Government Backdoors: We cannot provide message content even if requested
Legal Compliance Exception

We may be required to cooperate with law enforcement in extreme cases involving illegal activities. However, since we don't store messages or personal data, there is typically no data to provide. We will notify users of any legal requests where legally permitted.

6. Cookies and Tracking

ChatIwI uses minimal cookies for essential functionality only:

6.1 Essential Cookies
  • Session Cookies: Required for chat functionality (deleted when browser closes)
  • Security Cookies: For preventing abuse and maintaining security
  • Preference Cookies: To remember your language and basic settings
6.2 What We Don't Use
  • No tracking cookies
  • No advertising cookies
  • No social media cookies
  • No analytics cookies with personal data
  • No cross-site tracking

7. Data Retention

Automatic Deletion
  • Chat Messages: Deleted immediately after delivery
  • Session Data: Deleted when session ends
  • Encryption Keys: Deleted from servers after use
  • Connection Data: Not stored beyond active session
Temporary Processing
  • Matching Data: Processed in memory only
  • Error Logs: Anonymous logs kept for 7 days maximum
  • Security Logs: Minimal security data for 24 hours
  • System Backups: No user data in backups

8. Your Privacy Rights

Under various privacy laws (GDPR, CCPA, etc.), you have rights regarding your data:

Your Rights
  • Right to Information: This policy provides full transparency
  • Right of Access: Contact us to understand what data we process
  • Right to Deletion: Data is automatically deleted
  • Right to Portability: No personal data to export
  • Right to Object: Stop using the service at any time
How to Exercise Rights
  • Contact us at privacy@chatiwi.com
  • We'll respond within 30 days
  • No fees for privacy requests
  • We may verify your identity for security
  • Appeals process available if unsatisfied

9. International Data Transfers

ChatIwI operates globally with servers in privacy-friendly jurisdictions:

  • Server Locations: Servers located in countries with strong privacy laws
  • No Personal Data Transfer: Since we don't store personal data, transfers are minimal
  • Encryption in Transit: All data transfers are encrypted
  • Legal Safeguards: Appropriate safeguards for any necessary transfers

10. Security Measures

Technical Security
  • End-to-end encryption for all communications
  • Secure server infrastructure
  • Regular security audits and penetration testing
  • Automatic security updates
  • DDoS protection and abuse prevention
Operational Security
  • Staff access controls and background checks
  • Incident response procedures
  • Regular security training
  • Vulnerability disclosure program
  • Compliance with security standards

11. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements:

  • Notification: We'll notify users of significant changes via the platform
  • Effective Date: Changes take effect 30 days after posting
  • Version History: Previous versions available upon request
  • Your Options: You can stop using the service if you disagree with changes

12. Children's Privacy

ChatIwI is not intended for users under 18 years of age:

  • We do not knowingly collect data from minors
  • Age verification is required to use the service
  • Parents should monitor their children's internet usage
  • Contact us if you believe a minor has used our service

13. Contact Information

Privacy Contact

For privacy-related questions, concerns, or requests:

  • Privacy Officer: privacy@chatiwi.com
  • General Inquiries: admin@chatiwi.com
  • Data Protection Concerns: Include "Privacy Request" in subject line
  • Response Time: Within 30 days of receipt

14. Regulatory Compliance

ChatIwI complies with applicable privacy laws and regulations:

  • GDPR (European Union): Full compliance with data protection regulations
  • CCPA (California): Compliance with consumer privacy rights
  • PIPEDA (Canada): Personal information protection compliance
  • Other Laws: Compliance with applicable local privacy laws

Our Privacy Promise

ChatIwI is committed to maintaining your privacy and anonymity. We built our platform with privacy-by-design principles, ensuring your conversations remain truly private. If you have any questions about our privacy practices, please don't hesitate to contact us.