Terms of Service for Chat - Chatiwi

Terms of Service for Chat - Chatiwi

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1. Acceptance of Terms

By accessing or using the Chatiwi chat service ('Service'), you agree to be bound by these Terms of Service ('Terms'). If you do not agree with any part of these terms, you may not use our Service. These Terms constitute a legally binding agreement between you and Chatiwi ('we', 'us', 'our').

2. Description of Service

Chatiwi is a real-time chat platform that allows users to engage in text-based conversations with other users worldwide. Our Service includes features such as public chat rooms, private messaging, file sharing, and multimedia communication. We provide both free and premium features to enhance your chat experience.

3. Age Restriction and Eligibility

The chat service is exclusively for individuals aged 18 and above. Use by individuals under 18 years of age is strictly prohibited. By using our Service, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into these Terms. We may verify your age at any time and terminate accounts that violate this requirement.

4. Account Registration and Security

While account registration is optional for basic features, certain functionalities require creating an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must immediately notify us of any unauthorized use of your account or any other breach of security.

5. User Conduct and Prohibited Activities

You agree not to: (a) harass, threaten, or intimidate other users; (b) post or transmit illegal, harmful, or offensive content; (c) impersonate any person or entity; (d) spam or send unsolicited messages; (e) attempt to gain unauthorized access to our systems; (f) use automated scripts or bots; (g) engage in any activity that could harm minors; (h) share personal information of others without consent; (i) violate any applicable laws or regulations.

6. Nickname and Profile Guidelines

Your nickname and profile must not refer to or imply contact with minors in any way. Nicknames cannot contain offensive language, hate speech, or references to illegal activities. Profile information must be accurate and not misleading. Users with inappropriate nicknames or profiles will be banned by moderators without prior notice.

7. Content and Intellectual Property

You retain ownership of content you create and share through our Service. However, by posting content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, and distribute your content for Service operation. You are solely responsible for all content you create, share, or publish. All Chatiwi branding, features, and technology remain our exclusive property.

8. External Links and Third-Party Content

Do not include links to external sites that contain illegal, harmful, or inappropriate content. We are not responsible for the content, privacy policies, or practices of third-party websites. Any interaction with third-party sites is at your own risk. We reserve the right to remove any links deemed inappropriate.

9. Privacy and Data Protection

We respect your privacy and are committed to protecting your personal information. All messages are encrypted on your device and transmitted via TLS encryption. We collect only necessary data to provide our Service and comply with applicable privacy laws including GDPR and CCPA. For detailed information about our data practices, please review our Privacy Policy.

10. Moderation and Community Guidelines

Our Service is moderated to ensure a safe and welcoming environment. Moderators have the authority to remove content, issue warnings, temporarily suspend, or permanently ban users who violate these Terms. We use both automated systems and human moderators to enforce our community guidelines. Appeals for moderation actions can be submitted through our support channels.

11. Service Availability and Modifications

We strive to provide continuous Service availability but cannot guarantee uninterrupted access. We may temporarily suspend the Service for maintenance, updates, or other operational reasons. We reserve the right to modify, suspend, or discontinue any part of our Service at any time with or without notice.

12. Premium Features and Payments

Certain features may require payment or subscription. All fees are clearly displayed before purchase. Payments are processed securely through third-party payment processors. Refunds are handled according to our refund policy. Premium subscriptions automatically renew unless cancelled. You can manage your subscription through your account settings.

13. Limitation of Liability

The Service is provided 'as is' and 'as available' without warranties of any kind, either express or implied. We shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to your use of the Service. Our total liability shall not exceed the amount paid by you for the Service in the past 12 months.

14. Indemnification

You agree to indemnify, defend, and hold harmless Chatiwi, its officers, directors, employees, and agents from any claims, liabilities, damages, losses, costs, or expenses arising from your use of the Service, violation of these Terms, or infringement of any rights of another party.

15. Termination

You may terminate your account at any time by contacting our support team. We may terminate or suspend your access immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users or our Service. Upon termination, your right to use the Service ceases immediately, but provisions regarding liability, indemnification, and dispute resolution survive.

16. Dispute Resolution and Arbitration

Any disputes arising from these Terms or your use of the Service shall first be addressed through good faith negotiations. If unresolved, disputes shall be settled through binding arbitration in accordance with the rules of the jurisdiction where our company is registered. Class action lawsuits and jury trials are waived.

17. Changes to Terms

We reserve the right to modify these Terms at any time. Material changes will be communicated through the Service or via email if you have provided one. Continued use of the Service after changes constitutes acceptance of the new Terms. We recommend reviewing these Terms periodically for updates.

18. International Use and Compliance

The Service may be accessed from countries around the world and may contain references to services and content that are not available in your country. You are responsible for compliance with local laws and regulations. If any provision of these Terms is deemed unenforceable in your jurisdiction, the remaining provisions remain in full effect.

19. Contact Information and Support

For questions about these Terms, account issues, or to report violations, please contact our support team through the channels provided on our website. We strive to respond to all inquiries within 48 hours during business days.

20. Governing Law

These Terms are governed by and construed in accordance with the laws of the jurisdiction where our company is registered, without regard to conflict of law principles. Any legal action or proceeding arising under these Terms will be brought exclusively in the courts of competent jurisdiction in that location.